Apple Home Advisor

Work Outline

Area

Fernway, Pennsylvania, US

Work Type

Full Time

Extra Subtleties

Work ID

8605

Work Perspectives

114

Set of working responsibilities

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Work Synopsis:

Join Apples client care group as a Home Counselor and become the voice of one of the universes driving innovation organizations. In this remote position, you will draw in with clients through telephone and visit, offering extraordinary help for their Apple items. You will be answerable for settling requests, investigating issues, and guaranteeing consumer loyalty by utilizing your insight into Apples biological system. This job requires an energy for innovation, fantastic relational abilities, and a pledge to conveying first class administration.

Key Liabilities:

Answer client requests with respect to Apple items and administrations through telephone and talk support.

Investigate specialized issues connected with Apple equipment and programming, directing clients through critical thinking steps.

Give precise data on item elements, particulars, and evaluating to help clients in going with informed choices.

Keep an elevated degree of consumer loyalty by conveying opportune and compelling arrangements.

Archive client cooperations and goals in the client relationship the board (CRM) framework.

Work together with cross-utilitarian groups to raise issues when important and add to persistent improvement drives.

Remain refreshed on the most recent Apple items, administrations, and programming updates to give informed help.

Required Abilities and Capabilities:

Fantastic verbal and composed relational abilities, with the capacity to pass specialized data on to a non-specialized crowd.

Solid critical thinking abilities and a sharp scrupulousness.

Capability in utilizing Apple items and a decent comprehension of the Apple environment.

Capacity to work freely and oversee time successfully in a distant climate.

Compassion and persistence in managing clients to guarantee a positive encounter.

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Experience:

Past involvement with client care or specialized help is favored however not compulsory.

Knowledge of Apple items and administrations is profoundly attractive.

Working Hours:

This is an adaptable, remote place that might require working nights, ends of the week, and occasions in view of business needs.

Information, Abilities, and Capacities:

Solid fitness for learning new innovation and items rapidly.

Capacity to flourish in a speedy climate and deal with numerous undertakings at the same time.

Fantastic hierarchical abilities and a proactive way to deal with client support.

Group arranged attitude, with the capacity to team up actually with partners.

Benefits:

Serious compensation with execution based rewards.

Far reaching medical advantages, including clinical, dental, and vision inclusion.

Representative limits on Apple items and administrations.

Adaptable work hours with the choice to telecommute.

Open doors for professional success and expert turn of events.

Why Join:

At Apple, we put stock in the force of development and imagination. As a Home Counsel, you will have the chance to work with a unique group devoted to conveying an uncommon client experience. Go along with us to be essential for a culture that values variety, supports development, and focuses on worker prosperity.

Step by step instructions to Apply:

Intrigued up-and-comers are welcome to present their resume and introductory letter through the Apple Professions site. Kindly incorporate explicit instances of your client care insight and why you are enthusiastic about working for Apple.