Customer Support Representative
Job Responsibilities:
1. Provide customer operation solutions to global enterprises and communicate with overseas customers in real time through the chat function within the platform. Virtual Customer Service via chat.
2. Responsible for receiving customers, answering customer inquiries, processing customer orders, and resolving disputes and complaints. Not of a sales nature;
3. Complete bill verification as required every day, return visits to maintain high-quality customers, and work with colleagues to complete service provider operation goals;
4. Other matters assigned by superiors.
5. Nationality Preference : Philippines， Myanmar
6. AGE Range - 22 - 26
Work requirements:
1. College degree or above;
2. English can be used as a working language;
3. Strong execution ability and sense of responsibility, strong ability to withstand pressure, and strong self-motivation ability
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Additional Information：
Work location: JLT(Near Sobha Realty Metro Station)
Working hours:
There are two shifts-day shift（10am-10pm） and night shift（10pm-10am,）12 hours a day According to business needs, day and night shifts can be rotated once every half month or once a month.
We require employees to work during the Eid holiday and we will pay employees accordingly.
Job Type: Full-time
Pay: AED4,000.00 - AED5,000.00 per month
Application Question(s):
- The working hours are 10am-10pm/10pm-10am. Can you accept this?
- How long does it take you to get to the Sobha Realty metro station?
