Dental Front Desk

October 18, 2024

Full Job Description

Dentologie has a full-time Front Desk Concierge opportunity in our Ballard, South Lake Union, Queen Anne, and Capitol Hill dental office(s)! This Front Desk Concierge would deliver the best-in-class patient care that makes Dentologie special.

A Dentologie Front Desk Concierge has excellent hourly compensation ($23-$26/hr), a great benefits package, full-time hours, career developmental opportunities, and is a key part of an outstanding culture!

This is an exciting role for highly focused, motivated people who take pride in their work and understand success is a team effort. You will learn many aspects of office operations, providing you with personal and professional advancement. As we grow, you will too!

Growing to twelve awesome locations (and counting) in Chicago, IL, over the past 10+ years, Dentologie is excited about being in Seattle!

Our Front Desk Concierge is key to providing the level of excellence our patients enjoy. As the first person that patients engage with, you have the opportunity to impress in your knowledge, communication, and overall support of their visit and medical care. The ideal candidate would have front desk experience in medical or dental.

Visit us on TikTok or Instagram to better understand who we are and our mission to change the way dentistry is experienced by not only the patient, but the TEAM!

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Responsibilities:

Professionally greet and communicate with patients (both written and verbal)
Provide a Positive 10-star Patient Experience!
Personality is key!
Schedule and confirm appointments.
Someone who understands the extra efforts and attention to detail.
Present accurate treatment plans in detail to patient and answer all corresponding questions.
Accept payment for services and accurately post to ledger.
Answer phones, texts and emails in a timely and professional manner
Communicate and follow up with staff and patients.
Handle confidential medical information with discretion.
Check in lab cases.
All employees are required to share custodial responsibilities to ensure the sanitary maintenance of our offices for our staff & patients.
Assist with training new members of the team as needs.

Required Skills/Abilities:

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Strong organizational skills and attention to detail.
Great time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to function well in a high-paced and at times stressful environment.
Ability to work in rotating office schedule.

Dentologie Benefits and Perks:

Medical, Dental and Vision insurance
Free Dental coverage for employees
Employer-paid Life and Disability insurance
$50/month for mass transit or parking expenses
401k w/employer match
Flexible spending accounts
Paid holidays.
Paid personal and sick time.
Supportive, friendly leadership that want you to succeed.
Upbeat team and fun culture. NOT your average dental office! :

Here at Dentologie, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.

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Job Type: Full-time

Pay: $23.00 - $26.00 per hour

Expected hours: No more than 40 per week

Benefits:

401(k)
401(k) matching
AD&D insurance
Commuter assistance
Dental insurance
Disability insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Pet insurance
Referral program
Retirement plan
Vision insurance

Schedule:

Monday to Friday

Work Location: In person

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Full Job Description

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