Dental Practice Lead
Title: Dental Practice Lead
Department: Patient Services
Status: Hourly
Position Classification/Category: Clinical
Location: Assigned Clinic Location
Reports To: Supervising Dentist/Dental Operations Manager (Varies by site)
Direct Reports: None
Summary Of Position
Under the direct supervision of the Supervising Dentist, this position is responsible for the communications and administering of timely and accurate recording of patient demographics, insurance information, patient charges and payments. Through their leadership they will assist with cross training required in multiple administrative support functions including dental records, scanning, PHI request and messaging to both clinical and non-clinical staff.
Education:High School Diploma or GED certificate required.
Experience Required: One year of clerical experience in dental/medical office setting required. Other related experience may be considered in lieu of dental office experience.
Additional Skills Suggested: Knowledge of dental office software for the following: updating patient demographic information, posting charges and copays. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic dental terminology required, knowledge can be obtained through formal classes or work experience.
Other Jobs You May Be Interested In
Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Professional Licensure: N/A
Certification(s): N/A
Key Responsibilities
- Ensure day-to-day business is handled according to office and dental guidelines.
- Must be able to interact with individuals of all cultures and levels of authority by answering phones or face-to-face greeting.
- Must be able to schedule patient appointment under guidelines of administration
- Must be able to problem solve and have critical thinking skills
- Must be able to explain policy and procedures to patients and staff
- Must be able to interview patient to obtain personal and financial information
- Must be able to understand and maintain patient confidentiality
- Utilize Electronic Dental Record (EDR)System:
- Schedule patient appointments
- Update patient demographics & Insurance
- Post copays
- Query for patient financial records
- Utilize EDR System:
- Update patient records
- Scan documents into patient charts in a timely manner
- Query patient information
- Extract Dental records for PHI request
- Patient Message provider/staff
- Must be able to perform accurate cash management /transaction procedures
- Perform other duties as assigned
Kintegra Health Core Values
- Patient First – An approach to care that holds primary, the well-being and desires of the patient
- Build not Blame – Focusing first on finding fault with the process rather than the person
- Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
- Cooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
- Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture
Kintegra Health is a community sponsored, family-centered provider of health care, health education and preventive care services without regard to the ability to pay. We screen potential employees to first ensure alignment with our core requirements followed by the requisite position skills set. In doing so we need staff committed to this mission who do their best to live and work the characteristics of our core values as we strive to care for ever increasing members of the communities we serve.
Our Goals Are
- To provide continuing comprehensive and accessible primary care services to individuals and families of all economic levels within Gaston County.
- To provide primary care services to meet the physical as well as social health needs of individuals and families, promoting health maintenance, providing timely diagnostics, treatment and referral services.
- To emphasize preventive care through patient and community education to help individuals become aware and responsible for their own health behaviors.
To employ an interdisciplinary team approach in collaboration with other community providers to provide a continuum of appropriate patient/family-oriented care in a cost-effective manner
