Technology Specialist

October 21, 2024

The Technology for Social Impact (TSI) Team is chartered with the mission of bringing the power of technology to every non-profit and humanitarian organization to accelerate Social Good. This organization will bring together our donation and grants programs, industry solutions, commercial sales efforts and partner ecosystems to empower non-profits globally to address the world’s most pressing needs. Profits generated from this business will be reapplied to scaling operations and investments for Microsoft’s good public investments. This is a dynamic and fast-growing business focused on helping organizations on the front line of change to create inclusive and enduring positive impact throughout our communities. 

The Biz Apps Specialist team drives growth for Microsoft by helping customers realize the value of the Microsoft Cloud. Powered by a world-class connected sales and marketing platform, this team leverages marketing insights to reach customers when and where they want to engage. Powered by the latest innovations in Microsoft Dynamics 365, we help customers find business value in Microsoft solutions, collaborate across our global teams and acquire and retain new business for Microsoft.

In this role you will be the Technology Specialist (pre-sales consultant) for your assigned workload and a member of the sales team that consists of Solution Specialist, Customer Success Unit, partners, and engineering. In this role you will advance the sales pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business Decision Maker/Technical Decision Maker.

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You are responsible for designing the solution and delivering an industry-aligned demonstration to the customer. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support. The demo will focus on solving the technical proof requirements while highlighting our business value and differentiators and should result in securing the customer’s solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing. You will develop relationships with the decision makers with our customers and position yourself as a trusted advisor in your domain. As a recognized product specialist, you are responsible for sharing your technical, industry knowledge and best practices with your peers. This role is flexible in that you can work [up to 50%/up to 100%] from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
Engage with the account team to land solution envisioning sessions and business value assessments.
Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/Technical Decision Maker connections.
Address solution architecture considerations and objection handling.
Assist in formalizing the customer proposal.
Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.

Qualifications

Required/Minimum Qualifications

3+ years technical pre-sales or technical consulting experience

OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience
OR Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience
OR equivalent experience.

Additional Or Preferred Qualifications

4+ years technical pre-sales, technical consulting, or technology delivery, or related experience

OR equivalent experience.

2+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Solution pre-sales for business applications and/or SaaS-based company or similar technology.
Deep understanding Business application solutions especially Customer Insights, CRM and Power platform.
Proven track record in prioritization and orchestration of resources for complex customer digital transformation engagements.
Knowledge of commercial cloud offerings, ideally Microsoft’s cloud platform as well as knowledge of other business applications and related ecosystems.

Technology Specialists IC3 - The typical base pay range for this role across the U.S. is USD $83,400 - $167,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $108,900 - $183,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 22, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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